The three new digital employees will complement ESS Group's first AI assistant, ESSBjörn, and the rest of the finance team.
Accounting, Registration, and Duality Checks
The processes that will be automated include reconciling and correcting card transactions, registering accounting orders, and performing duality checks on accounts payable.
Relieving Employees and Enhancing Customer Experience
By entrusting these tasks to AI assistants, ESS Group can relieve its employees from repetitive tasks, thus providing an even better customer experience.
"We are very pleased with our first AI assistant, whom we named ESSBjörn, and now look forward to the help of his colleagues," says Linda Lavi, Head of Finance Control at ESS Group. The name ESSBjörn felt natural since we need more guys on our team, and everyone here thought Björn sounded cozy and warm. Our partnership with Zimply has helped us optimize our processes and create an even better customer experience. The latest investment is a crucial part of our ongoing digitalization. By working with Zimply and their innovative AI assistants, we can ensure that we continue to lead the hotel industry by offering an even better, personal, and engaging experience for our customers."
Read the press release on MyNewsdesk here
ESS Groups website