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In collaboration with Svea Payments, we offer an AI-driven Personal Shopper where the entire customer journey - from the first question, through expert guidance, to product recommendations and final payment via Svea Checkout - takes place directly within the chat interface.
Zero friction: Customers never have to leave the chat or search for the shopping cart.
Maximum conversion: We prevent cart abandonment before it even happens.
Unique insights & AI-secured product data
Continuously enriches the article system (PIM)
Supports all languages
On-site Agentic Commerce
Integrates with all major e-commerce platforms
Instead of being greeted by a search bar, customers are welcomed by a proactive, AI-driven Personal Shopper.
Customers receive advice and build their shopping cart directly within the chat, where checkout opens seamlessly. They never need to leave the conversation to complete the payment — a completely frictionless experience.
The AI assistant gives you access to data you’ve never had before.
What are customers asking for that isn’t covered in your product information? The AI identifies these gaps and can enrich your product data based on the chat patterns of converting traffic. This is essential for ensuring your assortment remains discoverable in the new era of AI-driven commerce.
In addition, it provides insights that enable smarter product bundles and more effective cross-selling.
You also gain valuable insights into customer behavior:
How long do they stay in the chat? What makes them convert? Which products are they asking about? Are customers satisfied with the assistance?
Receive direct feedback and real-time analysis.
The AI assistant integrates seamlessly with leading e-commerce platforms such as WooCommerce, Shopify, Magento, and Norce, among other
Our platform is built for modern e-commerce and includes the technical capabilities required to deliver a frictionless buying journey:
The AI understands the customer’s true intent and context — not just exact keywords. This ensures accurate product recommendations even when customers misspell words or provide vague descriptions.
Capture visitor interest immediately with proactive, contextual welcome messages based on where the customer is on the site.
Measure customer satisfaction and behavior in real time. Gain insight into whether customers find the chat helpful or experience frustration during the buying journey, providing the data needed to continuously optimize conversions.
Make mobile shopping even easier. Customers can speak their questions and build their shopping cart using voice input.
Customize the chat’s appearance and colors so it integrates seamlessly with your existing brand identity.
All conversations are securely stored and anonymized. Through our dashboard, you can analyze conversion rates, popular products, and pinpoint exactly where customers hesitate in the buying journey.
No matter the size of your business, there is a Zimply plan for you. Choose between Small, Medium, or Large. Rent your AI assistant on a monthly basis. Rent your AI assistant on a monthly basis.
14-day free trial
Coming soon
An enhanced Personal Shopper with more advanced product management
Coming soon
An advanced AI Personal Shopper with full product data enrichment and insights
Meet some of our customers who share how Zimply’s AI assistants have helped them.
Natalie Minnema, Head of IT Innovation and Digital Transformation
Have a question? Here are some of the most common questions and answers.
Increase productivity
Minimize errors
Reduce costs
Save time
Book a meeting — digital or in person — and we’ll tell you more.
