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Do you have any questions? We have collected the most frequently asked questions, with answers.
No. That's a core part of Zimply's model. Once you've done the initial setup session (2–8 hours of your time), Zimply takes ownership of everything technical. There's nothing to install, no code to write, and no ongoing IT management from your side. If something needs updating or adjusting, Zimply handles it.
Traditional RPA uses rules and templates — it breaks when formats change and takes months to train on new conditions. Zimply uses advanced AI and large language models that are already trained and understand any document, any format, any language from day one. You also don't need an internal IT team to manage it — Zimply handles support, operation, and maintenance as part of your subscription.
Zimply integrates with most major systems used in retail: Visma, Fortnox, Microsoft Dynamics (Business Central & 365), SAP, Oracle NetSuite, IFS, Infor ERP, and Sage. For order and invoice processing, we also connect with Rillion and Medius. If your system isn't on this list, bring it up in your first meeting — we'll confirm compatibility.
Retail companies typically see:
Most retail teams are up and running within 1–2 weeks, depending on the workflows and systems involved.
Our AI assistant connects directly with your existing tools — including POS systems, CRM, ERP, and e-commerce platforms — without requiring a full system replacement.
Yes, all data is handled on servers in Sweden. Read more here.
Yes. Here is a product sheet with everything you need to know in PDF format to read, download, print, and share with others. Access the product sheet here.
Zimply works on a monthly subscription. Volume-based products (like Accounting AI and Order Registration AI) are priced by the number of pages processed per month — Small, Medium, or Enterprise tiers. Custom workflow automation is priced based on the specific processes configured. Everything includes support, operations, and maintenance. You can cancel with 1 month's notice.
Yes — that's exactly what Zimply is built for. Our AI assistants process any document format (PDF, scanned paper, digital/EDI, email) from any supplier, in any country, in any language. Unlike older automation tools that need templates per supplier, Zimply's AI is already fully trained and handles new formats without re-configuration.
Most retail customers are live within 2 weeks. The process starts with a 2–8 hour session where we map your workflows. Zimply handles all integration and configuration from there. No IT project, no internal resource needed beyond that initial session.
Yes. We follow enterprise-grade security practices, including data encryption, access controls, and compliance with GDPR and relevant data regulations.
No. The goal is to remove repetitive tasks, not people. Your team spends less time on manual work and more time on sales, customer experience, and operations that drive revenue.
AI automation uses intelligent systems to handle repetitive retail tasks such as customer support, order processing, inventory updates, and internal workflows — reducing manual work and improving speed.
Yes, the operation of the AI assistants takes place on servers that are powered by completely carbon-free, green energy in Sweden. Read more here.
There is no limits.
