Frequently Asked Questions

Do you have any questions? We have collected the most frequently asked questions, with answers.

Is it GDPR-compliant?

Yes, all data is handled on servers in Sweden. Read more here.


Do you have a Product Sheet?

Yes. Here is a product sheet with everything you need to know in PDF format to read, download, print, and share with others. Access the product sheet here.

Is there anything an AI assistant can not do?

Get coffee;-)

How do we start?

Call Zimply! Usually, you have a couple of processes or areas in mind.
But it works just as well to start from scratch, where we help you find the right areas and processes to automate.


What do you commit to?

Three months of "probationary period." If everything works as desired, the contract is then extended to 24 months.

Can an AI assistant read and understand emails?

Yes, we are helping many of our customers with just that.

What is Intelligent Automation?

Intelligent Automation is a collective term for a set of technologies aimed at automating manual and repetitive work processes. It typically includes Robotic Process Automation (RPA), Machine Learning (ML), Chatbots, Natural Language Processing (NLP).

By leveraging Intelligent Automation, companies can enhance efficiency, reduce costs, and improve the customer experience. Our AI assistants are developed with Intelligent Automation to maximize their performance and availability.

What is an AI assistant?

An AI assistant is a software robot that automates all types of repetitive tasks using Intelligent Automation. Here is a blog article that explains AI assistants in detail.

Do Zimply’s AI assistants work in an environmentally friendly and climate-safe manner?

Yes, the operation of the AI assistants takes place on servers that are powered by completely carbon-free, green energy in Sweden. Read more here.


How many AI assistants can we have?

There is no limits.

Can an AI assistant read invoices?

Yes, an AI assistant can read all types of invoices, both in digital formats and scanned documents, PDFs, TIFs, etc.

Can an AI assistant read files?

Yes, an AI assistant can read all types of files, both in digital formats and scanned documents, PDFs, TIFs, etc.

We have System X, can the AI Assistant work in it?

Yes, if a person can work in the system, the AI assistant can work in it too.

Why should we rent AI assistants externally instead of creating our own department?

Zimply is an expert in Intelligent Automation and well-versed in the very latest technology. Having accumulated over 10,000 hours of experience, we can develop AI assistants quickly and with the highest quality. Our experience suggests that it is more cost-effective for you and your company to rent an AI assistant than to make the costly investment of creating an in-house department - and keeping them updated in the extremely fast-paced AI development.

How does it work with a computer or server? What does the assistant need to be able to work?

An AI assistant, much like an employee, requires a computer to work on as well as accounts and permissions for the systems it will interact with. However, the computer the assistant works on doesn't necessarily have to be physical, such as a laptop; often, the assistant operates on a virtual machine.

Zimply offers virtual machines that the assistants can work on if your IT department prefers not to set them up themselves.

How does it look when an AI assistant is working?

Here is a short video demonstrating an example. Watch the video.




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