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Say goodbye to repetitive work with Zimply
Answer common questions
Resolve customer inquiries
Summarize calls/chats
Categorize cases
Product Information
Support
Email Management
Data entry
Order Tracking
Customer service has evolved into a crucial component of a companies' success in today's fast-paced business environment. Providing quick and efficient service might mean the difference between a happy customer and a lost one. Customer service tasks, however, can be time-consuming, monotonous, and boring, which can cause staff burnout and lower productivity.
Thankfully, the latest advancements in Intelligent Automation and Artificial Intelligence (AI) are revolutionizing how customer support jobs are carried out. Customer service departments can now improve their processes and enhance customer experience thanks to AI-driven automation.
Zimply's AI Assistants are capable of working 24/7, responding quickly and personally to customers' questions and concerns. They can also be integrated with other systems to provide more accurate and comprehensive support, including knowledge bases, customer relationship management (CRM) systems, and many others.
A common use case for AI-driven automation in customer service is the automated categorization of support tickets. AI Assistants can automatically categorize, prioritize, and route incoming tickets to the right support staff, reducing response times and increasing productivity while ensuring correct statistics.
By automating processes in Customer Service, agents can focus on more value-adding activities, such as developing more personalized service offerings and strengthening customer relationships. This can lead to increased customer satisfaction, better brand reputation, and ultimately, higher revenue.
Zimply provides AI assistants that are designed to integrate with your existing systems, ensuring a frictionless transition to automated operations.
Honestly, are there things that you would like to avoid doing, to get time to focus on your actual job? The answer is often yes. That is where Zimply comes in.
Saved work hours
Customers avoided repetitive work
Million transactions automated annually
Employees in the team
An AI assistant frees up time for more important things
Every day and hour of the year. Our AI assistants are always prepared and ready to help.
Simply said, an AI assistant is unable to make mistakes
An AI assistant greatly reduces the costs associated with mistakes, delays, and postponed projects
It is easy to get an AI Assistant from Zimply. No time-consuming project starts. The start-up only takes a few hours, but we promise that the AI Assistant will save you lots of time in return.
We need you 2 to 8 hours, to run through what and how we should automate.
Your time
2 hours
We adapt and develop the AI Assistant according to your specific needs.
Development
1 Month
Sit back, we take care of support, operation and maintenance.
Support
Included
Are you wondering about something? Here are the most common questions, with answers.
An AI assistant is a software robot that automates all types of repetitive tasks using Intelligent Automation. Here is a blog article that explains AI assistants in detail.
Handle large volumes of data and administrative tasks in various systems. This can include invoices, emails, reports, support tickets, payroll, and schedules. We do everything except fetching coffee;-) Read more here
An AI assistant costs 21 800 Swedish kronor per month. Everything is included. No preliminary studies, consulting fees, or licensing costs. Read more.
Yes, we handle the data according to your policies.
All sensitive data is handled within your systems, and no sensitive type of data is logged outside your environments. You determine how the AI assistant should work and what tasks it should perform, including the data it handles. Zimply will never log any sensitive data without your approval as a customer.
As many as you want!
Zimply is the Easy Way to Automate Work.
Increase productivity
Less errors
Reduce costs
Save time
Book a meeting, digital or physical and we will tell you more
