AI Automation for Retail: Less admin. More selling.

Retail teams waste hours every day on incoming orders, supplier invoices, customer queries, and manual reporting. Zimply's AI assistants handle it all — so your team can focus on what actually grows the business.

70+ companies automated    Up and running in 2 weeks    No IT project. No code.    Monthly subscription - cancel anytime

Retail runs on high volume — and high-volume admin kills momentum

Every incoming order, every supplier invoice, every customer question — someone on your team handles it manually. That adds up fast.

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Incoming orders pile up

Orders arrive in different formats, from dozens of suppliers. Reading, extracting, and registering them manually is slow and error-prone.

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Invoice processing eats time

Supplier invoices need to be matched, coded, and booked. Doing this by hand — across every language and format — is a daily grind.

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Customer queries never stop

Order status, returns, product questions — your team answers the same things every day instead of focusing on the customer relationship.

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Finding warm leads takes forever

Your sales team spends hours sourcing contacts and qualifying prospects manually — time that should go to closing, not prospecting.

Hire an AI assistant.

We handle everything else.

You don't need an IT project or a dedicated team. Zimply's setup takes 2–8 hours of your time. We do the rest — configuration, integration, ongoing maintenance — on a simple monthly subscription.

1
Tell us what to automate

We walk through your processes together. Takes 2–8 hours. No prep work required from your side.

2
We build and connect it

Zimply integrates with your existing systems — ERP, CRM, inbox. You're live within 2 weeks.

3
Your AI handles it from here

We take care of support, operation, and maintenance. Your team just benefits from the time back.

AI assistants built for exactly what retail teams deal with every day

Each Zimply assistant tackles a specific workflow. Deploy one or combine several — all on the same simple subscription model.

Incoming Order Registration AI Assistant

AI Automatically reads, extracts, and registers incoming customer orders into your system — any format, any supplier, any language.

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WHAT IT DOES FOR RETAIL
  • Reads every incoming order — PDFs, emails, EDI — regardless of supplier format
  • Extracts line-item data and registers directly into your ERP (Fortnox, Visma, Microsoft Dynamics, Oracle)
  • Handles up to 5,000+ order pages per month with best-in-market accuracy
  • Eliminates manual data entry — no re-keying, no missed lines, no delays
  • Learn more
Purchase Order Matching AI Assistant

Automatically matches incoming order confirmations against original purchase orders — any supplier, any language, zero manual comparison.

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WHAT IT DOES FOR RETAIL
  • Catches discrepancies between what you ordered and what suppliers confirmed — instantly
  • Integrates with IFS, SAP, Oracle NetSuite, Visma, and Microsoft Dynamics 365
  • Eliminates costly sourcing errors before they reach your warehouse or finance team
  • Fully scalable — processes as many order confirmations as your team receives
  • Learn more
Accounting AI Assistant

Reads every supplier invoice — scanned, PDF, e-invoice — extracts values, and books each line item to the correct account. Automatically.

Zimply Accounting AI Assistant

WHAT IT DOES FOR RETAIL
  • Processes invoices from every supplier in any country, currency, or language
  • Books each article to the right account using your specific chart of accounts — far more accurate than built-in auto-booking
  • Works with Visma, Fortnox, SAP, Medius, and Rillion out of the box
  • Volume-based pricing from small to enterprise — you only pay for what you process
  • Learn more
Customer Service AI Assistant

Answers common questions, resolves inquiries, handles order tracking and returns — 24/7, in your brand tone, without staff involvement.

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WHAT IT DOES FOR RETAIL
  • Handles order status queries, returns, product information, and support tickets automatically
  • Auto-categorizes, prioritizes, and routes tickets to the right agent when human input is needed
  • Integrates with your CRM and helpdesk — no separate inbox to manage
  • Frees your customer team to focus on high-value relationships, not repeat queries
  • Learn more
Conversational Commerce AI Assistant

Engages visitors on your website or in your store in real time — answering product questions, guiding customers toward purchase, and recovering abandoned carts. Automatically, 24/7, without requiring a salesperson to be available.

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WHAT IT DOES FOR RETAIL
  • Responds instantly to questions about products, sizes, stock availability, and delivery times — keeping customers in the purchase flow instead of letting them leave the site
  • Automatically recovers abandoned carts with personalized reminders and time-limited offers — average industry results: 25–35% recovery rate
  • Recommends complementary products and upsells at the right moment in the customer journey — without feeling intrusive
  • Integrates with Shopify, WooCommerce, and your CRM so conversations, customer data, and orders are all centralized in one place
  • Learn more
AI Automation Kickstart

Not sure where to start? Zimply's Kickstart workshop maps your processes, identifies the highest-ROI automation opportunities, and gives you a concrete roadmap.

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WHAT IT DOES FOR RETAIL
  • A mapped view of which retail processes are worth automating first
  • A business case with realistic time and cost savings estimates
  • A concrete proposal — no IT knowledge or prep work required from you
  • Product-agnostic advice — we recommend what's right, not what's easiest to sell
  • Learn more

What retail teams gain back

2 weeks

from first meeting to live AI assistant — no IT project required

2 - 8 hrs

of your time needed to set up. Zimply handles everything else.

70+

companies already running Zimply AI assistants across their operations

0 errors

AI assistants don't make the mistakes that come with manual data entry

What Zimply customer say

“Zimply solved a problem we had been living with for years. Our order registration was a bottleneck every single day. Now it runs automatically, and our team can focus on things that actually need their attention.”

— Stefan Andersson, Head of IT, MaserFrakt

Read the full case

“With AI assistants, our employees regain time to focus on what truly creates value — meeting customer needs and improving the experience. It’s not just about efficiency; it’s about building a better workplace where technology supports people, not the other way around.”

— Oskar Röös, CIO, Byggmax

Read the full case

Common questions from retail teams

Do we need internal IT or developer resources to run Zimply?

No. That's a core part of Zimply's model. Once you've done the initial setup session (2–8 hours of your time), Zimply takes ownership of everything technical. There's nothing to install, no code to write, and no ongoing IT management from your side. If something needs updating or adjusting, Zimply handles it.

How is Zimply different from RPA or basic automation tools?

Traditional RPA uses rules and templates — it breaks when formats change and takes months to train on new conditions. Zimply uses advanced AI and large language models that are already trained and understand any document, any format, any language from day one. You also don't need an internal IT team to manage it — Zimply handles support, operation, and maintenance as part of your subscription.

Which ERP and business systems does Zimply connect with?

Zimply integrates with most major systems used in retail: Visma, Fortnox, Microsoft Dynamics (Business Central & 365), SAP, Oracle NetSuite, IFS, Infor ERP, and Sage. For order and invoice processing, we also connect with Rillion and Medius. If your system isn't on this list, bring it up in your first meeting — we'll confirm compatibility.

What does pricing look like?

Zimply works on a monthly subscription. Volume-based products (like Accounting AI and Order Registration AI) are priced by the number of pages processed per month — Small, Medium, or Enterprise tiers. Custom workflow automation is priced based on the specific processes configured. Everything includes support, operations, and maintenance. You can cancel with 1 month's notice.

We receive orders and invoices in many different formats. Can Zimply handle that?

Yes — that's exactly what Zimply is built for. Our AI assistants process any document format (PDF, scanned paper, digital/EDI, email) from any supplier, in any country, in any language. Unlike older automation tools that need templates per supplier, Zimply's AI is already fully trained and handles new formats without re-configuration.

How quickly can Zimply be up and running in our retail operation?

Most retail customers are live within 2 weeks. The process starts with a 2–8 hour session where we map your workflows. Zimply handles all integration and configuration from there. No IT project, no internal resource needed beyond that initial session.

Ready to free your retail team from admin work?

Book a free meeting with Zimply. We'll walk through your specific workflows, show you where AI can create the most impact, and give you a clear picture of what automation could look like for your team.

No commitment. Digital or in-person. We respond within 1 business day.

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