Dina Försäkringar

Multiple AI assistants in many fields

Dina Försäkringar has many administrative tasks and works intensively on streamlining its operations. Thanks to Zimply's AI assistants, employees can now work more on value-creating tasks.

The solution

Zimply has helped Dina Försäkringar with solutions in claims settlement, customer service and sales are important areas. Dina Försäkringar will also use AI assistants in business law. 

Business areas

Operations

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Challenge

Minimize repetitive tasks

Dina Försäkringar has many administrative tasks and works intensively on streamlining its operations.

“It was like a gift from above when EVA (the AI ​​assistant) started helping us.“
Carina och Douglas at Skadereglering Djur

Solution

Automation became the savior in the chaos

Nowadays, Dina Försäkringar has AI assistants in more areas within "Operations", where functions such as claims settlement, customer service and sales are important areas. Dina Försäkringar will also use AI assistants in business law.

Result

Time to focus on value-creating tasks

The direct result is that more gets done and it gets done right. Employee satisfaction increased. Employees can focus on more value-creating tasks. Customer satisfaction increased as the processing time basically becomes real time.

Dina försäkringar webpage

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