Chemgroup

Streamlines Purchasing and Order Management with AI Agents

By implementing three AI-driven workflows, the company has been able to free up valuable time, reduce manual work, and strengthen control over its purchasing flows.

Solution

Together with Zimply’s AI agents, three recurring and business-critical tasks have been automated: automatic matching of incoming order confirmations against the ERP system, automated reminders to suppliers for missing order confirmations and delayed deliveries, and updates of product data in the ERP system.

Area

Order matching

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Increased demands for efficient data processing and reduced administration

As organizations face increasing demands for efficient data processing and reduced administrative workload, Chemgroup has chosen to invest in automation.

Solution

Three AI colleagues – in purchasing and order management

Together with Zimply’s AI agent, three recurring and business-critical tasks have been automated: automatic matching of incoming order confirmations against the ERP system, automated reminders to suppliers for missing order confirmations and delayed deliveries, and updates of product data in the ERP system.

Result

Fast implementation, more focus on benefits in daily work

Zimply’s AI agent is built on a flexible model where recurring tasks are identified and automated in close collaboration with the customer. Instead of large-scale system projects, implementation is done quickly, focusing on delivering tangible benefits in day-to-day work.

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“It has been both enjoyable and rewarding to work with Zimply to identify and automate processes that previously required a lot of manual handling. We now have more time to focus on strategic parts of our work, while also increasing our control and efficiency,” says Johan Wallroth, IT Manager at Chemgroup.

*We see this as an important step in the digitalization of our purchasing operations. By letting AI handle routine tasks, we free up time that can instead be devoted to strengthening our customer and supplier relationships. Zimply has been an attentive and solution-oriented partner throughout the process,” says Delér Rahim, Head of Procurement at Chemgroup.