Svea Bank

Automation had an effect

We helped Svea Bank by automating administrative work that also had high demands on quality. They needed the business critical processes to work 24/7 and wanted to be able to offer fast service to customers.

Solution summary

Zimply has helped Svea Bank within operations and the administrative function, by managing several different processes in areas such as invoicing, payments and reminders with AI assistants.



Do you want to learn how Zimply can optimize your business?


Minimize repetitive tasks

The bank has more than 40 years of experience in helping companies with their liquidity, and strives to be the leading financial institution in Europe.

To achieve this, the bank must focus its resources on value-creating tasks and minimize the repetitive and administrative tasks for employees.

“I think you should choose a digital assistant from Zimply. You will be surprised how much help you can get. It's efficient, it will help you improve your processes, and you'll save a lot of time.“
Peter Jostemyr, Svea AFT


Automation became the savior

Zimply has helped Svea within the operations and administrative function (AFT), by managing several different processes in areas such as invoicing, payment and reminders. Administrative work that also placed high demands on quality, at the same time as it was time-critical moments where you wanted to be able to offer a fast service to customers.

By taking help of Zimply's AI Assistants and automating these tasks, it was possible to solve the needs that Svea Bank had.
Nowadays, Zimply's AI Assistants also help in functions such as the Finance department, Svea Leasing, the Bank and Svea Webpay, but also in customer service, sales and back-office.

This is what the AI Assistant does

  • Updates addresses
  • Informs about payments
  • Handles incorrect payments


Time over to focus on value-adding tasks

With the help of Zimply's AI Assistants, Svea Bank has been able to free up valuable time for its employees, who can instead focus on more value-creating work.

The employees are happy to avoid repetitive work, while at the same time it makes it easier for Svea Bank to offer its customers high quality and efficient services.

Go to Svea Bank

More use cases

Gunilla Svensson, VD
Gunilla Svensson, VD
Ulrica Ekeroth, Wise
Ulrica Ekeroth, Commercial Director
Natalie Minnema, Head of IT Innovation and Digital Transformation

Learn what AI can do for your company

Book a meeting, digital or physical and we will tell you more.

This website uses cookies

Cookies ("cookies") consist of small text files. The text files contain data which is stored on your device. To be able to place some type of cookies we need your consent. We at Zimply Innovation Nordic AB, corporate identity number 559163-4828 use these types of cookies. To read more about which cookies we use and storage duration, click here to get to our cookiepolicy.

Manage your cookie-settings

Necessary cookies

Necessary cookies are cookies that need to be placed for fundamental functions on the website to work. Fundamental functions are for instance cookies that are needed for you to use menus and navigate the website.

Functional cookies

Functional cookies need to be placed for the website to perform in the way that you expect. For instance to remember which language you prefer, to know if you are logged in, to keep the website secure, remember login credentials or to enable sorting of products on the website in the way that you prefer.

Statistical cookies

To know how you interact with the website we place cookies to collect statistics. These cookies anonymize personal data.

Ad measurement cookies

To be able to provide a better service and experience we place cookies to tailor marketing for you. Another purpose for this placement is to market products or services to you, give tailored offers or market and give recommendations on new concepts based on what you have bought from us previously.

Ad measurement user cookies

In order to show relevant ads we place cookies to tailor ads for you

Personalized ads cookies

To show relevant and personal ads we place cookies to provide unique offers that are tailored to your user data